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This Car Dealer Committed Fraud, and Then Turned Around and Got Mad at the Customer! How Does Such a Dealer Stay in Business?

Here is my story. I went out on a Saturday to go buy a car from a car dealership. After spending two hours at the dealership to find out that they did not even want to tell me my APR or monthly payments, I walked out.

I went two lots over to check out another car that was the same make and model. By now I was aggravated and did not want to put up with anything. I went in there and told them what I wanted for monthly payments and everything else. The salesman said that was fine and they could do it. I knew it was too easy to be true.

I went to the other building to do the financing. My monthly payments were higher than what I wanted and he tried to throw in all the other things that I didn't want. I ended up with payments just a little more than what I wanted, but I was fine with it. I signed the paper work and was on my way.

I left the dealership at 11:30 PM not knowing that the car was illegal. I never received my paper plates, the shocks were out, and the tail light was out, just to name a few.

I brought the car back on Monday afternoon after I left work. I had the hardest time getting them to service it. Even the manager was rude and didn't want to help. They have been requesting proof of income which I didn't bring on Saturday and I never faxed it in on Monday.

I get a call at work on that Tuesday from the credit union requesting the info. They got my fax number and faxed the form over. As I was looking at the form I noticed that the dealership had cut, pasted, and copied my signature to this form saying that I authorize for my employer to release my income to them.

I called the dealership and they tried to play it off as if "no we did not do anything wrong." After getting into it with them about how I don't want the car if they are going to defraud there way into a deal to get money.

I told them that I was going to contact my lawyer and there will be an investigation done for fraud. After those words came out of my mouth they told me that I could do want I wanted and that I was wrong and hung up on me.

What a great way to deal with customers, right? I am going to drop the rental off and get my personal items out of the car today!!!

I want everybody to remember that there is no rush, read everything and if you give them a down payment get a receipt for it.

Jennifer J.


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