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Now Here's a Car Guy Who Knows the Real Score When it Comes to How Some Car Dealers Treat Their Customers!

Hi Tony,

I just read your some of your website, and is seems that we share a lot of the same views. I was in the car biz for 10 years and I don't understand why car dealers have such a problem with letting their salespeople simply "tell the truth" to the customer.

I don't think salespeople should have any "beef" with you. There is obviously a demand for the information you provide.

I think the salespeople are so frustrated with the system that they want to take it out on somebody, and you are viewed as a threat. In reality, it's the car dealers who are causing the problems.

I hate the fact the car salesmen are stereotyped as "crooked" by the general public. I read an article a while back about "The 50 Least Trusted Professionals in the U.S." and car salesmen came in dead LAST . . . Below attorneys and politicians??!!!

There was no mention of the car dealer or G.M. of a dealership, and they must be laughing all the way to the bank. They make all the money and turn the working salesmen into the scapegoats for working The Dealership's Sales Plan.

Feel free to send me your disgruntled salesmen . . . I'll be glad to straighten them out.

The next time a car salesmen tells you that YOU are getting into their pockets, let them know that you aren't the one figuring their commissions, abusing their employee rights, and shorting their paychecks.

-Gene H.


My Response to This Email:

Hi Gene,

You really hit the nail on the head when it comes to how sales people are treated. The things you mention have all been pet peeves of mine as well. I've got so many stories from my own personal experiences that bear out what you say.

It's good to see somebody out there speaking up for car sales people. I get so many negative emails from sales people, because they think that my website is somehow against them. I am always answering these guys and gals telling them that we are on the same side, and it's the car dealers and their manipulating systems that are the real culprits.

The whole Car Sales System is so skewed it's unbelievable. The car dealers are constantly screwing the customers, screwing the sales people and making the sales people screw the customers under the threat of losing their job if they let one customer walk.

Then there's the Finance Dept. (F&I). Don't get me started on that department! And the commission chargebacks to the Finance Manager made me want to rip my hair out! Where else can you sell a product and 3 or 4 years later have to give back part of your commission? What a moronic system!

All that stuff just ticks me off so bad!

It was good hearing from you.

All my very best . . .

Tony Iorio

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