Hi Tony,

I stumbled across your website tonight, and it was quite enlightening. I'm a car salesman at a small, family owned Dodge-Chrysler-Jeep dealership in rural Pennsylvania, and I must say that I was surprised by some of the negative experiences people have shared on your site, and the negatives to watch out for when buying a car that you list on your site.

Granted, not everything goes smoothly at our dealership all the time, but apparently we're one of the better ones based upon the info on your site!

I really hope your website makes a difference in the car buying experience, because everyone would get a fair deal, and deals would be more easily made.

You have a great site, keep up the great work!!

Ian M.

My Response to This Email:

Hi Ian,

Thank you for your kind words about my website Ian. They are very much appreciated.

It sounds like you're one of the good guys in the business. I appreciate that. The car business needs more people like yourself. There are too many of the other kind.

I have several hundred stories from my website visitors that I haven't had time to post yet. They would just blow your mind. How some of these car dealers stay in business is beyond me.

Be honest with all your customers, give them the best customer service that you can and let them know how much you appreciate their business. Treat everybody this way and the sales will take care of themselves.

Keep up the good work.

All my very best . . .

Tony Iorio