Thursday, July 12, 2007

Car Dealer Sells Car as New When it was Really a Used Car!

Hi Tony,

I recently bought a '06 Chevy Uplander with 11,500 miles on it. We had thought it was a used vehicle, but the dealership said it was never titled so it was still considered new.

Now that price was higher then the price of what a used car was but not by a whole lot, so we decided to get the car. We never would have thought that after buying the car and getting a Carfax report that it would say the car was titled to a major rental company before us.

Now we feel lied to, and feel ripped-off. What can we do about this?

Katie



Hi Katie,

If in fact the Carfax report is accurate, and there's no reason to doubt it, then you were indeed lied to and bought a vehicle that was misrepresented to you by the car dealer!

Go back to the dealer and see the General Manager or the owner. Tell them what you found out and demand that they settle this to your satisfaction - whether that's to give you back your money, or to give you some discount or whatever.

If they won't do anything to make it right tell them you are going to file a complaint with your state's Attorney General's office and the Better Business Bureau . . . and do so if you must.

This car dealer can't be allowed to get away with such blatant dishonesty.

Good luck . . .

Tony Iorio
http://www.insidercarsecrets.com
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