Saturday, March 25, 2006

A Story About A Slimebag Car Dealer!

Once you buy a car you can't return it to the dealer. You have to live with your purchase no matter how bad you may have screwed up. Well, shouldn't that work both ways?

Here's a car dealer who wants the customer to pay for repairs to the trade AFTER the car deal was over and the customer was already driving the new vehicle.

I received the following email from Krista:

"Hi Tony,

"Thank you for the great website! I just bought a car last Friday with a trade-in. When I made the deal, the dealer took the car for the afternoon to check it over. I had told him it needed some work (in particular, it needed new wheel bearings) When I returned he said their were some items wrong with it and I said I figured and that was that.

"On Monday, I picked up my new car, ownership and was done with it all. I had heard that onTuesday of this week the dealer had sold the trade at auction and it was now out of his hands. I figured the story was now over until today when I got a call from my dealer who said that the people who had bought it at auction now wanted to return it to HIM because there was too much that needed to be done with it.

"The dealer says that I now have to pay for the repairs for the car. How can this be?? Am I to be held responsible even after HE checked it out before taking the car? I would appreciate any help you may have because I am not sure what to do now (and he keeps CALLING me!).

"Thanks in advance Tony!"

Krista H.

Here's my response to Krista:

"Hi Krista,

"That's crazy! This is a new one on me. Once you trade a car and all the paper work is signed and money and cars have changed hands the deal is done. Unless . . . you signed something saying you would be responsible for the trade if he can't sell it or something like that, although I've never heard of anything like that. Check over all your paper work including the fine print.

"In the meantime tell this slimebag dealer that he looked at the car, he appraised it and he took it in on trade. That's the same as him buying the car from you. Tell him if he gives you any more crap about it you are going to file complaints with the Better Business Bureau and your state's Attorney General's office, and that you will get a lawyer and sue him if he doesn't stop harassing you.

"If he won't leave you alone you may very well have to follow through on your threats.

"If I had to guess about what is going on I would say somebody at the dealership made a bad call on the appraisal of your trade, and his or her superior is putting the pressure on to get more money out of you. Somebody's commission is probably on the line!

"In any case tell them the deal is done. Ask them if you thought you paid too much for the car you bought would they give you some money back on the deal? Fat chance of that. It works both ways!

"Do yourself a favor in the future and don't ever do business with these jerks again, and tell everyone you know to steer clear of them. They obviously can't be trusted to stand behind the car deals they make.

"Good luck,"

Tony Iorio
http://www.insidercarsecrets.com